Customer Portal Login

Thank you for considering our Learn to Swim School for your aquatic education needs. We are thrilled to offer you the opportunity to embark on a journey towards mastering the art of swimming.


Lessons operate on a calendar month booking system.


Casual lesson cost: not available (monthly direct debit bookings ONLY)

Monthly booking cost: $33.00 per lesson, payable via direct debit ONLY.


Wondering how to upload your details? 


Here are some simple instructions for you to follow!


Step 1:


Go to your 'Account' 


Step 2: 


In the 'Payment' section, click on 'Enter Payment Information'


Step 3: 


Select either 'Credit Card' or 'Bank Account' as your preferred payment method, then select 'Yes, Opt-In to Recurring Billing' 

Step 4: 


Please acknowledge the information and click 'Confirm' to continue 

Step 5:



Check your 'Payer Details' are correct then add your payment information 

Makeup Class Policy:

 

YES, we offer 1 make-up class per calendar month with 24 hours notification through the Parent portal.

 

This means that each student enrolled in our program has the opportunity to schedule one make-up class every month. However, in order to utilize this make-up class, you must provide us with a minimum of 24 hours' notice through the Parent portal.

 

Scheduled Absences:

 

Scheduled absences can ONLY be registered using the Parent portal as Make-up tokens are generated automatically after the class that has been scheduled as being absent has completed.

 

If you know in advance that your child will be absent from a class, you can register this absence through the Parent portal. Once the missed class has concluded, a make-up token will be automatically generated for your use.

 

We understand that unexpected circumstances can arise, and we do our best to be flexible within our policies. However, it's important to note that the 24-hour notification requirement is in place to ensure the effective operation of our make-up policy. Since our class availability is limited, we rely on advance notice to offer make-up classes based on cancellations made by other students. This proactive approach helps us manage the schedule efficiently and make necessary arrangements.

 

We kindly request your cooperation in adhering to this policy. Maintaining a consistent approach for all our students is crucial to ensure fairness. Making exceptions on a case-by-case basis would undermine the integrity of our policy and could potentially affect the availability of make-up classes for all our students. We appreciate your understanding and cooperation in this matter.

 

If you have any further questions or require assistance with scheduling makeup classes, please don't hesitate to reach out through the Parent Portal or contact our staff directly. We are here to provide you with the best aquatic education experience possible.


We’ve got a mobile app!

We are happy to announce that we now have a mobile application that makes it easier than ever for you to sign up for classes and camps, use makeups, check your student’s attendance, view skills and more - all on-the-go!


 

To download the app, click the link below:

Never miss an announcement from us again by enabling push notifications! We are excited to integrate this application and hope that you enjoy this new on-the-go experience.

Share by: