Thank you for scheduling a Future Absence through our Parent Portal. We would like to provide you with a detailed overview of our make-up class policy and procedures to ensure clarity and a smooth experience:
Make-Up Class Policy
Make-Up Token Generation
A make-up token will be automatically generated after the scheduled absence date if the following conditions are met.
Important Details About Make-Up Tokens
Please note that our make-up policy does not apply to School Holiday programs. Changes, cancellations, or make-up classes are not permitted for these programs once bookings are confirmed with payment.
How to Use Your Make-Up Token
Make-up classes must be scheduled on an alternate day/time to your child’s regular class. To book, please log in to the Parent Portal and select a suitable make-up class time.
Why the 24-Hour Notice Policy is Important
This policy allows us to manage class availability effectively, enabling us to offer make-up slots based on cancellations from other students. This proactive approach ensures fairness and consistency for all families while maintaining the integrity of our program.
We truly appreciate your understanding and cooperation in adhering to these guidelines. If you have any further questions or need assistance, please feel free to reach out via the Parent Portal or contact our team directly.
Thank you for choosing Col Jones Swim Tempe. We look forward to continuing to support your child’s swimming journey!
You may have already noticed it—or perhaps not—but you now have access to an Air-Conditioned Viewing Area! Designed with your comfort and convenience in mind, this space ensures you can fully enjoy watching your child’s swimming lessons.
Here are the standout features of this exciting addition:
Comfort and Convenience
Visibility and Monitoring
Work-Friendly Amenities
Refreshments
Our air-conditioned viewing area ensures that you can work, relax, or simply enjoy watching your child develop their swimming skills.
If you’d like to learn more or have any questions about this new facility, please don’t hesitate to contact our Reception Team at 9559 7111.
Thank you from the TEAM of Col Jones Swim Tempe your Water Safety and Learn to Swim Specialist!
To download the app, click the link below:
Additionally, we offer Phone, Email, and App support from 9:00 am to 11:00 am, Monday to Friday.