What you need to Know! Lesson Prices, Make up class & How to Scheduled Absences

11 Oct 2024 8:18 AM

Highlights

What you need to Know !

Class Details for Beginner, Breather & Formstroke Levels:

• Maximum students in class: 4
• Class duration: 30 minutes
• Pool temperature: 33 degrees Celsius

Class Timetable: every 30 minutes between following times

• Monday - Friday: 7:00am - 11:00am & 3:00 pm - 7:30 pm
• Saturday & Sunday: 7:30 am - 12:30 pm

Please note that lesson times are subject to availability due to established bookings. To check availability and get up-to-date information, you can contact our friendly reception staff at 95597111 (Tempe) or access information online via our iClassPro app through our Parent Portal at this link: https://app.iclasspro.com/portal/coljonesswim

Swimming Assessment: required for all student with a swimming ability of independent arms over freestyle or better.

To ensure your child is placed in the most suitable class and level, we kindly request a swimming assessment before making a booking. These assessments are quick, taking no more than 10 minutes of your time, and are available 7 days a week at the following slots:

• Monday to Friday: 5:15 pm
• Saturday & Sunday: 11:15 am

You can schedule an assessment and get the most up-to-date information on availabilities by contacting our reception staff or using our iClassPro app or Parent Portal.

Book assessment online - https://app.iclasspro.com/portal/coljonesswim/classes?levels=32

Booking and Lesson Times:

If your child is a beginners level of swimming OR once your child has been assessed and graded, you can proceed to book them into a suitable class. Our lessons are conducted during the following time slots:

• Monday to Friday: 7:00am-11:00am & 3:00 pm - 8:30 pm
• Saturday & Sunday: 7:30 am - 12:30 pm

Please note that lesson times are subject to availability due to established bookings. To check availability and get up-to-date information, you can contact our friendly reception staff at 95597111 (Tempe) or access information online via our iClassPro app through our Parent Portal at this link: https://app.iclasspro.com/portal/coljonesswim

You can commence swimming lessons at any time, as we aim to accommodate the needs of our students and their families throughout the year.

Our swim school operates on a calendar month course booking system, rather than a term-based system. Therefore, the cost of lessons is as follows:

• Direct Debit Rate:  $23.50 per lesson booked a calendar month in advance
• Pay at Reception / Invoiced Rate:  $27.00 per lesson booked a calendar month in advance
• Before School Mornings (3 or more lessons per week paid in advance on Direct Debit only):   $20.00 per lesson booked a calendar month in advance
• Casual Lesson:  $29.00 per lesson 
• Adult Lessons:  $33.00 per lesson booked a calendar month in advance 

Additionally, I'm pleased to inform you that we are an approved provider of Active Kids Vouchers and First Lap Vouchers, which can be applied towards the cost of swimming lessons.

YES we offer 1 make up class per calendar month with 24 hours notification through the Parent portal.   

A Make up token will be automatically generated -

• after the Future Absences class date that has been scheduled absent / cancelled in advance 
  
• if your scheduled absence is submitted 24 hours before student's scheduled class day/time and
  
• it is your first scheduled absences for the calendar month (each student is eligible to 1 make up class or change of booking time per calendar month).
  
• Please Note:  Scheduled Absence / makeup policy does not include School Holiday program - strictly NO changes, cancellations or make up classes are permitted for any reason once School Holiday booking is confirmed with payment.

Are you going to miss an upcoming swimming lesson?

We offer ONE makeup token per booking, per calendar month

with 24 hours notification using Parent portal! 

We DO NOT accept email notification

How to Schedule Future Absence?

Here are some simple instructions on how to

Schedule a Future Absence and

Receive a Makeup token via our iClass Pro app!

Please Note:

We only offer ONE Makeup Token per booking, per calendar month with 24 hours notification using Parent Portal. 

A makeup token can ONLY be BOOKED via the Parent Portal AFTER the class you have scheduled absent has FINISHED. 

A makeup token has an EXPIRY DATE of 8 weeks from the date that you have scheduled absent. 

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